Bm8 takes the protection of every member's personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information in line with industry best practices.
All data transmitted between your device and bm8's servers is encrypted using 256-bit SSL technology. Your personal and financial information remains inaccessible to unauthorized parties at all times.
Bm8 member personal data is stored in data centres that meet international physical and digital security standards. Strict access controls ensure that only authorised personnel can access system information.
Access to member personal data is restricted to bm8 staff who require it to perform their duties only. All access is logged and audited regularly to ensure no unauthorised use occurs.
Bm8 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we respect the trust you have placed in us.
You have the right to review, update, or request deletion of your personal data at any time. Contact the bm8 support team and we will process your request within 7 working days after identity verification is completed.
Bm8 uses cookies to improve user experience and monitor platform performance. You can manage your cookie preferences at any time through your web browser settings without affecting the platform's core functionality.
Have questions about your privacy? Contact us 24/7.
View FAQBm8 (bm8.run) takes the privacy and security of every member's personal data very seriously. This Privacy Policy is provided to clearly and transparently explain how we collect, use, store, protect, and disclose your personal information when you use the bm8 platform.
This document applies to all users accessing the bm8.run website, including registered members and casual visitors. By continuing to use the bm8 platform, you are deemed to have read, understood, and agreed to this Privacy Policy. We encourage you to review this document carefully from time to time as we may amend its contents to ensure it remains accurate and relevant.
This Privacy Policy applies together with Terms and Conditions bm8. In the event of any conflict between these two documents on matters relating to privacy, this Privacy Policy shall take precedence.
Bm8 collects your personal information in various ways depending on how you interact with our platform. The following are the categories of information we collect:
Information you provide directly:
Information collected automatically:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information | Account verification & KYC | Throughout active account period + 5 years |
| Financial Data | Deposit & withdrawal processing | 7 years (legal requirement) |
| Gaming Data | Platform security & analytics | 3 years after account closure |
| Technical Data | Security & UX improvement | 12 months |
Bm8 uses collected personal information solely for lawful and specific purposes. We do not use your data for any purpose not stated in this Privacy Policy without obtaining your prior consent. The primary purposes for which data is used include:
Bm8 will not use your personal data to make automated decisions that significantly affect you without human intervention. Every important decision relating to your account will be reviewed by our team.
Bm8 respects the trust you place in us. We will not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, there are certain situations where limited sharing of information is necessary for legitimate operational purposes:
All third parties that receive data from bm8 are bound by strict data protection agreements. They are only permitted to use that data for agreed purposes and may not disclose it to any other party.
Protecting your personal data is bm8's top priority. We implement comprehensive technical and organisational security measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction.
While bm8 takes every reasonable measure to protect your data, no security system can guarantee absolute 100% protection. We encourage you to use a strong password, enable two-factor authentication, and never share your login credentials with anyone.
Bm8 uses cookies and similar tracking technologies to enhance platform functionality, understand how users interact with our website, and deliver a more personalized experience. The following are the types of cookies we use:
You can control and manage cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the bm8 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
As a bm8 member, you have certain rights regarding your personal data. bm8 is committed to helping you exercise these rights efficiently and without unnecessary obstacles:
You have the right to request a copy of the personal data we hold about you at any time.
You can request the correction of any inaccurate or incomplete data we hold about you.
In certain circumstances, you may request the deletion of your personal data from our systems.
You can object to the processing of your data for direct marketing purposes at any time.
You can request that your data be transferred to another platform in a machine-readable format.
You can request that the processing of your data be temporarily restricted in certain circumstances.
To exercise any of the above rights, please contact bm8's customer support team via live chat or email at [email protected]. We will process your request within 7 to 14 business days upon completion of identity verification.
Bm8 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. Retention periods vary depending on the type of data and relevant legal requirements.
When data is no longer needed, bm8 will securely delete it using methods that ensure it cannot be recovered. For data stored in physical format, secure document destruction procedures are applied.
The bm8 platform may contain links to third-party websites or services, particularly for responsible gaming information or support resources. bm8 is not responsible for the privacy practices or content of those third-party websites.
We encourage you to read the Privacy Policy of every website you visit, especially when leaving the bm8 platform. Please note that this Privacy Policy applies only to information collected by bm8 through our official platform at bm8.run.
Third-party game providers registered with bm8 are subject to strict data protection agreements with us. However, any direct interactions you have with their independent websites fall outside the scope of this bm8 Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how bm8 handles your personal data, please do not hesitate to contact us through the following channels:
Bm8 takes every privacy complaint seriously. Our Data Protection Officer (DPO) team will investigate all complaints received and a response will be provided within 14 business days. If you are unsatisfied with our response, you have the right to refer the matter to the relevant data protection authority.
With an internationally certified data protection system and a full commitment to member privacy, bm8 is an online gaming platform you can trust completely. Register a free account and enjoy a safe gaming experience alongside over 180,000 members across Malaysia.